So, it is always recommended to use citrix receiver cleanup utility to remove existing citrix receiver from a user’s machine. Receiver cleanup utility is available for download from citrix support site, but each citrix receiver setup has receiver cleanup utility in it. Use software like 7 zip to extract contents of citrixreceiver.exe to a folder. Download Citrix Workspace App, Citrix ADC and all other Citrix workspace and networking products. Receive version updates, utilities and detailed tech information. How to Use the Citrix Receiver Clean Up Utility. Sometimes if you re-install or update the Citrix Receiver you might experience strange behaviour. In that case we recommend to manually uninstall the Citrix Receiver by using the Citrix Receiver Clean Up Utility that you can download on this page. Go to Start Control Panel Programs and Features Select the Citrix Receiver or Workspace app and click uninstall. Now run the Citrix Clean Up Utility. After you have downloaded the ReceiverCleanupUtility.zip file extract or unzip it. Run the Citrix clean up utility. A window will appear. Hit any key to continue. 2021-02-12 Add Download Citrix Hypervisor Tools, Greenshot, Firefox, Foxit Reader & amp; Filezilla / Correction Citrix Workspace Download & amp; Install Folder / Adding Citrix Receiver Cleanup Utility.
Protocol Driver Error/Error 1046 is an issue related to the client (Receiver) not being able to create a connection to the server after an application is launched. Messages such as “Your version of Citrix Receiver does not support selected encryption” are generated when this issue occurs.
There are various reasons that Protocol Driver Error/Error 1046 could be generated, ranging from the client through to the Citrix hosting infrastructure. Below are several troubleshooting recommendations on what to try to resolve quickly.
How to ResolveProtocol Driver Error/Error 1046
Recommendation#1:
The first thing to do when you get a Protocol Driver Error/Error 1046 is to verify Citrix Receiver/Workspace is upgraded to the latest version if possible or the latest version that has been validated in the destination environment. Phpstorm license key.
Citrix Workspace Desktop Cleanup Utility
Recommendation#2:
If upgrading receiver doesn’t help, or if the latest version is already running on the affected workstation, next recommendation would be to perform a full uninstall of receiver utilizing the Citrix Receiver Cleanup Utility available at the following link:https://support.citrix.com/article/CTX137494 . Once receiver is fully uninstalled, reboot the workstation and then reinstall the appropriate version of Citrix Receiver/Workspace.
Note, if version 1909 or later of Citrix Workspace is being utilized, the installer can perform the appropriate cleanup steps so that the Citrix Receiver Cleanup Utility is no longer needed. Instead, utilize the/forceinstallcommand line switch when running the Workspace installer:CitrixWorkspaceApp.exe /forceinstall.
Recommendation #3:
If the/forceinstallswitch doesn’t fix the Protocol Driver Error/Error 1046 issue, the Cleanup Utility may still be something to try as even with versions 1909 and greater of Workspace there may be remnants of older/corrupt installations that may affect performance.
If the workstation is still exhibiting the issue, next verify that the following Registry key is set to True:
The default for VdLoadUnLoadTimeOut is 1 second, this increases it to 5 seconds. Attempt reconnection. If the problem persists, try increasing this value to 10, 15, and 20 to see if the issue continues.
Note, the above registry locations are valid for 64-bit versions of Windows. For more information or for the Registry values for 32-bit versions of Windows, check Citrix’s article at https://support.citrix.com/article/CTX133536.
Citrix Workspace Cleanup Utility Tool
About Goliath Technologies
At Goliath we are passionate about helping IT Pros quickly troubleshoot and resolve end-user performance issues within their Citrix or VMware Horizon environment. To achieve this, we offer software to monitor and troubleshoot end-user experiences to anticipate, troubleshoot, and document performance issues. Visit ourGoliath Performance Monitorproduct page to learn how software can reduce the time you spend troubleshooting end-user experience issues.